Network Engineer, Enterprise Technology Enablement

The Infrastructure and Cloud Branch delivers and supports technology services across the agency. Enterprise Technology Enablement is responsible for the critical infrastructure services that underpin AEC operations and support the delivery of federal electoral events.

The Network Services team manages and supports the AEC's national network and communications environment. The team is responsible for maintaining secure, reliable and resilient network infrastructure, ensuring connectivity across the organisation, and supporting operational readiness for elections and other major events. Working closely with internal technical teams, business stakeholders, managed service providers and telecommunications vendors, the team contributes to the continuous improvement of network services that support the AEC's mission and nationwide operations.

This is an exciting opportunity to join the AEC and contribute to work that has a direct impact on Australia's democratic processes.

As a Network Engineer, you will support the operation, maintenance and continuous improvement of the AEC's network infrastructure and communications environment. Working under limited direction and with guidance from senior engineers, you will undertake a range of network administration, monitoring, troubleshooting and technical support activities to help deliver secure, reliable and resilient network services across the organisation.

You will work with internal technical teams, service providers and business stakeholders to investigate and resolve issues, support infrastructure upgrades and lifecycle activities, maintain technical documentation, and contribute to network performance, cybersecurity and operational readiness.

We are seeking someone with sound ICT or networking fundamentals, technical aptitude, and a willingness to learn. You do not need to be an established enterprise network engineer to succeed in this role. This role provides an opportunity to develop your technical capability while contributing to nationally significant outcomes in a collaborative and supportive environment. We are looking for someone who is eager build their skills and contribute to operational outcomes with appropriate technical guidance and support.

To excel you’ll have:

We are seeking a motivated and capable professional who can demonstrate the skills, knowledge and experience required to perform successfully in this role, including:

• Demonstrated experience in an ICT support, infrastructure, telecommunications or networking environment, or demonstrated technical aptitude and the capacity to develop capability in enterprise network support.
• Ability to learn and apply technical procedures to monitor, install, configure, test, maintain and administer network infrastructure and services with appropriate technical guidance.
• Demonstrated analytical and problem-solving skills, including the ability to investigate technical issues, apply sound judgement, follow established procedures and escalate complex or high-risk matters appropriately.
• Demonstrated understanding of networking concepts, such as IP addressing, switching and routing, and a willingness to continue developing technical expertise.
• Ability to communicate technical information clearly and maintain accurate technical documentation and operational records.
• Proven capability to establish priorities, manage competing demands and work collaboratively with stakeholders, vendors and service providers to achieve operational outcomes.
• Demonstrated integrity and accountability when delivering outcomes within legislative, policy and security requirements.

Desirable

• Practical experience supporting and maintaining enterprise network environments, including exposure to Layer 2 technologies such as VLANs, trunks and spanning tree.
• Relevant qualifications, industry training or vendor certifications in information technology, telecommunications, networking or a related discipline, such as Cisco CCNA, Fortinet, Aruba, Microsoft or equivalent qualifications.
• Experience supporting cloud networking or hybrid infrastructure environments.
• Exposure to configuring and maintaining firewalls, dynamic routing protocols, DNS or DHCP services.

• AEC employees must be Australian citizens.
• Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
• Applicants are required to consent to, undergo, obtain and maintain a character clearance.
• Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.