Job no:499670 Work type:Permanent-Full Time Company: LINFOX ARMAGUARD PTY LTD Location:Frenchs Forest Advertised: AUS Eastern Standard Time Applications close:
What does the job look like?
Field Services Senior Support Technician is responsible to provide individual and specialist forms of advice and mentoring of technical tasks for Field Technicians. Key areas include:
Supporting a team of Field Technicians responsible for maintenance and repair of devices including ATMs, intelligent safes, and other related devices
Provide technical support and training to Field Technicians
Provide solutions and outcome for escalations relating to chronic faults
Inventory control including individual Field Technician parts boot stock
Strong focus on quality, efficiency, and service delivery
Lead by example providing support and mentoring
Are you the one?
The primary impact of this role is to motivate and lead others by example, driving efficiency and quality results. Provide support to the Field Manager on daily BAU activities and projects. You can demonstrate:
Extensive knowledge of ATMs and similar devices
Experience in supporting of team members
Knowledge in training, support, and technical processes
Excellent understanding of safety related practices and processes
Ability to travel at short notice to chronic fault sites throughout the region
Sound like you? To apply for this position, please click on the apply button below to submit your application.